Please make sure that you select the wireless setup when prompted and keep the printer USB cable handy as you may be prompted to plug it in momentarily. Please click on “Download file” and follow the on screen instructions to install the printer. You can find the printer drivers using this link: Once the computer has restarted, we would need to re-install the printer software. Right click the option and choose “Uninstall”Īfter you have uninstalled the printer, please go on to restart your computer. Choose the “Programs and Features” option.To uninstall the drivers, you would need to follow the following steps: We would need to uninstall the Dell V715W printer software from the control panel. Since it is not lighting up, it shows us that the printer and the computer are not wirelessly connected to each other. Virus programs and firewalls will block communications.The Wi-Fi light on a wireless printer will only light up once there is a successful connection between the printer and the computer. Even though the desktop is connected with the ethernet cable to your wireless router, using network will allow the desktop to send print jobs to the wireless printer through the wireless router, no cable needed. Choose network and follow the instructions. With the desktop online, insert the printer disk, choose adding a new computer. When you are done, the light should be green in the front of nthe printer. connect it to get it the information for your network. If it prompts you to connect the printer. Then allow it to find updates and install the printer. With the laptop computer online, insert the Dell V715 Printer disk. Then for the first computer, uninstall the Dell V715 Printer in the control panel, programs and features. Run Delete Print Jobs to remove any stuck print jobs on each computer. If you change anything other than the channel, I would make a new SSID to make connecting easier. I use these Recommended Wireless Router Settings, I use channel 11. I have seen running the upgrade patch for other models of Dell printers remove other Dell applications but didn't think that the uninstaller for the V715w would remove Dell Dock.įirst, do you have Eco-Mode engaged on the Dell V715w printer? This tells the printer to sleep after 10 minutes and it also defaults to double-sided printing. The issue was resolved after uninstalling and reinstalling the printer on both computers. What I did to get this working Reinstall the printer selecting the server not the printer set a static IP on the printer make sure there is a firewall entry to allow incoming/outgoing from the printer IP set After that was installed and set I s. This option which normallyĬan be set to ON had disappeared and I only had OFF and MANUAL options remaining. Hello, This Device also has a printer server enabled. On my 2 computers would no longer perform automatic double-sided printing. The reason I had to remove the printer software in the first place was because after changing it'sĬonfiguration from a network cable to wireless (with a PIN option in my new router) the updated driver PROBLEM 2: Dell V715W Printer Config change disabled Double-Sided printing. The Dell Dock installation file I used was DellDock16a_setup_ENG.exe Signed Stardock Corp October 12 10īoth the PC and laptop run Win 7 64 bit SP1. This occurred on 2 PCs in my home on the first time using the original printer installation disc (whichĬhecked for updates and called for the updated driver from the web) and on the second PC using the driverįrom the Dell web site: v715wDriverR2999676.exe Signed by Lexmark time stamp January-23-11 8:52:20 pm This is going to cause problems for other users as well and that is why I am forwarding you this Removed the dock files along with the printer files, from their original location in Program Files I am guessing that the removal of the delldock happened because the printer installation software They went into Program Files (x86) (x86) INSTEAD OF Program File (x86) THIS IS OBVIOUSLY A I then reinstalled the printer software and had toĭownload the dell dock application and reinstall it as well.Ī strange thing happened during this time: the new dell printer files were installed in the wrongĭirectory. Removed the Dell Dock application from my computer. When uninstalling my Dell v715W (svc tag ) printer today (from Control Panel in Win 7-64bit SP1) it PROBLEM 1: Reinstalling v715w printer deleted my DellDock files
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